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Fantaasia Reisid OÜ place picture
Fantaasia Reisid OÜ
4.4
Taaniel profile picture
Taaniel
4 months ago
Kirsi was very helpful and helped me quickly book a trip to Turkey. Everything went smoothly and I got a good price and a trip in a short time. The service was pleasant and professional.
Katrin Hanikat profile picture
Katrin Hanikat
1 year ago
Thank you
Maarika Kapender is great... I recommend it to everyone...
Natalia Kents profile picture
Natalia Kents
3 years ago
I don't recommend this company. They may be a good company, but their customer service is completely disrespectful. We booked a trip to Crete through their manager, Daria, last August and paid the full deposit. On August 30th, Daria informed us that flights on Tuesdays were canceled and offered several options, including rescheduling the flight for Friday at the same price. The manager didn't provide any further clarification, so we agreed to these terms. On September 2nd, we decided to check with Daria about our return flight, as we had booked 11 days and there were no flights on Tuesdays. It turned out that the number of days in our trip had been reduced to 7, and the price had also been reduced. This wasn't a rescheduled flight at the same price, but a change in the number of days and a reduction in the price, something the manager hadn't mentioned when confirming the booking. They never refunded the 40 euro deposit, despite their promises. They deliberately stalled, and after three months of promises, they finally responded with a formal reply and stopped responding to our messages. I believe that a company should be responsible for the actions of its manager, who is obliged to notify us in detail about all changes.
kristi rahu profile picture
kristi rahu
5 years ago
I was very satisfied with everything. Fast and very helpful service.
Marina Pruel profile picture
Marina Pruel
7 years ago
Very pleasant team, service and always the best offers